Emotional Labor in Library Work

Date: Friday, May 28, 2021
Time: 10-11:30 am
Location: Zoom

Feeling exhausted and burnt out? Emotional labor, or the internal work required to regulate one’s emotions when dealing with patrons and co-workers, may be partially to blame. In this Zoom presentation, a panel of library professionals will share strategies staff can utilize to combat the negative effects of emotional labor in a library setting. Learn from your peers, and come ready for discussion!


  • Britta Krabill, Head of Adult Services, DeKalb Public Library
  • Yvette Garcia, Branch Manager, Lozano Branch, Chicago Public Library
  • Jackie Moreno, Info Service Supervisor, Arlington Heights Memorial Library

Cost: FREE

Watch the recording on YouTube


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