Date: Friday, May 28, 2021
Time: 10-11:30 am
Feeling exhausted and burnt out? Emotional labor, or the internal work required to regulate one’s emotions when dealing with patrons and co-workers, may be partially to blame. In this Zoom presentation, a panel of library professionals will share strategies staff can utilize to combat the negative effects of emotional labor in a library setting. Learn from your peers, and come ready for discussion!
- Britta Krabill, Head of Adult Services, DeKalb Public Library
- Yvette Garcia, Branch Manager, Lozano Branch, Chicago Public Library
- Jackie Moreno, Info Service Supervisor, Arlington Heights Memorial Library
Watch the recording on YouTube