Welcome back to our end-of-year CE wrap-up! Here are a few opportunities to get your learnin’ on before Santa comes and we ring in the new year. See you in 2014!
If you are interested in providing input on topics to be considered for next year’s Reaching Forward South conference, check out the Reaching Forward South Focus Group video conference Friday, December 6, 2013 10:00 a.m. – 12:00 p.m. at one of the locations listed HERE. FREE
WebJunction presents a trio of interesting offerings this month. First up is a webinar in collaboration with ARSL focused on ways for rural and small libraries to support patron creation and innovation through transformative technologies and spaces. The Future is Now: Rural Library as Innovation Incubator happens Wednesday, December 4, 2013 2:00 p.m. – 3:00 p.m. Register HERE. FREE
Next up is a webinar that will explore ways to identify, mold and communicate transformational stories that can help your community understand the value of the library, The Power of Transformational Stories Tuesday, December 10, 2013 2:00 p.m. – 3:00 p.m. Join Nancy Dowd, Senior Manager for NoveList’s LibraryAware, and Karen Austin, Geek the Library field manager at OCLC, as they discuss how to identify, mold and communicate transformational stories that can help your community understand the value of the library to individuals and the community as a whole. Register HERE. FREE
Finally, we can all probably use a brush-up on this next topic: Extreme Customer Service, Every Time Thursday, December 12, 2013 2:00 p.m. – 3:00 p.m. Building on the success of the Darien Library, whose reputation is known internationally for providing “extreme customer service,” presenter Gretchen Caserotti will provide you with practical and actionable ideas that can help your library, whether small or large, commit to excellent customer service. Register HERE. FREE