Helping our patrons avoid and resolve conflicts with companies is one of our most important tasks as librarians. Jon Yates, author of the new book What’s Your Problem?: Cut Through Red Tape, Challenge the System, and Get Your Money Back, will share his experiences as the Problem Solver for the Chicago Tribune. Steven Jablonski from the Skokie Public Library will then follow up with a presentation on essential consumer resources every librarian should know about. When it comes to solving problems, knowledge is power. Come to this program and increase yours!
When: Tuesday, May 22nd, from 9:30-noon
Where: Skokie Public Library
5215 Oakton St., Skokie IL 60077 map and directions
Cost: Free! Sponsored by H.W. Wilson
Registration: Register Here
Have Questions? Please contact us